Terms and Conditions

1. Introduction

Welcome to ZEN DOG GROOMING By using our website, services, or contacting us, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your access to and use of our website, products, services, and communication with ZEN DOG GROOMING.

2. Services Provided

ZEN DOG GROOMING offers professional dog grooming services, including but not limited to:

  • Grooming Services

  • Dog Bathing Services

  • Add-on Dog Services

By engaging in any of our services, you acknowledge and agree to the scope, fees, and terms provided for each service.

3. Payment and Fees

All services are provided at the rates outlined on our website or as discussed in client consultations. Payments are due upon receipt of invoice unless otherwise arranged. ZEN DOG GROOMING accepts payments via Credit Card, Cash, Check, Venmo.

4. Privacy and Data Collection

We take your privacy seriously. Any personal information provided through our website, SMS services, or other forms of communication will only be used to deliver services and communications related to ZEN DOG GROOMING. Your information will never be sold to third parties.

For detailed information on how we collect and use personal data, please refer to our Privacy Policy.

5. SMS Communication

1. SMS Consent Communication:

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from ZEN DOG GROOMING, you may receive messages related to the following:

Conversational SMS related to:  

Appointment confirmations,Grooming Appointments, Promotions and offers. Other important information related to our services

3 Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to 5 messages per week, depending on your engagement.

4 Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.  

5 Opt-In Method:

You may opt in to receive SMS messages from ZEN DOG GROOMING in the following way:

They fill out a website form where we have an sms read as: 

“By checking this box, I consent to receive Conversational SMS from ZEN DOG GROOMING. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.ZENDOGGROOMINGPA.com/terms-and-conditions for our Terms and Conditions and www.ZENDOGGROOMINGPA.com/privacy-policy for our Privacy Policy.” 

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at  (267) 471-8947

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.You can opt-out at any time by texting “STOP.”For assistance, reply with the word “HELP” or contact Zen Dog Grooming  directly at (267) 458-3898 Visit  www.ZENDOGGROOMINGPA.com/privacy-policy to see our privacy policy and www.ZENDOGGROOMINGPA.com/terms-and-conditions/ to see our Terms and Conditions. Message frequency may vary.

You must confirm your opt-in before receiving SMS communications. By texting or calling us at (267) 471-8947 you are agreeing to the terms of receiving SMS messages from ZEN DOG GROOMING. You can opt-out at any time by replying “STOP.”

7. Website Use

You agree to use our website only for lawful purposes. You may not:

  • Use the website for illegal activities

  • Attempt to disrupt or damage the website’s functionality

  • Reproduce or distribute content without permission

ZEN DOG GROOMING reserves the right to update or modify the website as necessary.

8. Limitation of Liability

ZEN DOG GROOMING is not responsible for any damages arising from the use of our website or services. We make every effort to ensure our services are of the highest quality, but we cannot guarantee the results of any training or service.

9. Termination of Service

We reserve the right to terminate or suspend your access to our services, website, or communications for any violation of these terms.

10. Indemnification

You agree to indemnify and hold harmless ZEN DOG GROOMING, its employees, and agents from any claims, damages, or liabilities arising from your use of our services or website.

11. Changes to Terms and Conditions

ZEN DOG GROOMING reserves the right to modify these Terms and Conditions at any time. Any updates or changes will be posted on our website, and you are encouraged to review this document periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of the state of Pennsylvania, and county of Bucks without regard to its conflict of laws principles.

13. Contact Information

If you have any questions regarding these Terms and Conditions or our services, please contact us at:

ZEN DOG GROOMING PA
www.zendoggroomingpa.com